Contents

 
 Copyright Notice
 Active Call Center End-User License Agreement
 Lucent Text-to-Speech Engine Software License Agreement
 Typographical Conventions
Expand Installation
Expand Introduction
Expand Quick-Start Tutorial
Expand Call Trees
Expand Nodes
Expand VBScript Macros
Expand The Call History
Expand Outbound Calls
Expand Menu Bar Options
Expand Essential How-To's
Collapse Advanced How-To's
     Expand Call Routing and Flow Control
     Expand Advanced Audio Topics
     Expand Application Integration Topics
     Collapse Auto Start/Stop and Scheduling Topics
           How to Start Monitoring Automatically on Power-Up
           How to Run Active Call Center as a Service
           How to Schedule Monitoring and Dialing Tasks
           How to Close the Call Monitor from an Inbound Call
           How to do a Timed Delay During a Call
     Expand Internet Topics
Expand Example Applications
Expand Telephony Hardware
Expand Lucent Text-to-Speech Engine
Expand RealSpeak (TM) Text-to-Speech Engine
Expand Enterprise Class Telephony
Expand Technical Information
Expand Troubleshooting
 Index
Expand Glossary of Terms