Contents

 
 Copyright Notice
 Active Call Center End-User License Agreement
 Lucent Text-to-Speech Engine Software License Agreement
 Typographical Conventions
Expand Installation
Expand Introduction
Expand Quick-Start Tutorial
Expand Call Trees
Expand Nodes
Collapse VBScript Macros
     Expand Learning VBScript
      VBScript Resources
     Expand Variables Used in Macros
      Integrating COM Applications
      Integrating Other Applications
      Testing and Debugging VBScript Macros
      VBScript Built-In Functions (Global Functions)
     Collapse Automating Windows Tasks
           Close the Call Monitor from a Macro
           Run an Application from a Macro
           Play a Sound File From a Macro
      Call Ending VBScript Macro
Expand The Call History
Expand Outbound Calls
Expand Menu Bar Options
Expand Essential How-To's
Expand Advanced How-To's
Expand Example Applications
Expand Telephony Hardware
Expand Lucent Text-to-Speech Engine
Expand RealSpeak (TM) Text-to-Speech Engine
Expand Enterprise Class Telephony
Expand Technical Information
Expand Troubleshooting
 Index
Expand Glossary of Terms