Contents

 
 Copyright Notice
 Active Call Center End-User License Agreement
 Lucent Text-to-Speech Engine Software License Agreement
 Typographical Conventions
Expand Installation
Expand Introduction
Expand Quick-Start Tutorial
Expand Call Trees
Expand Nodes
Expand VBScript Macros
Expand The Call History
Collapse Outbound Calls
     Expand Initiating Outbound Calls
      Outbound Dialing COM Object
      Dialing Out on Multiple Lines Simultaneously
      Power Dialer COM Object for Multi-Line Dialing
      Scheduling Outbound Calls
     Expand Special Considerations for Outbound Call Trees
Expand Menu Bar Options
Expand Essential How-To's
Expand Advanced How-To's
Expand Example Applications
Expand Telephony Hardware
Expand Lucent Text-to-Speech Engine
Expand RealSpeak (TM) Text-to-Speech Engine
Expand Enterprise Class Telephony
Expand Technical Information
Expand Troubleshooting
 Index
Expand Glossary of Terms