Contents

 
 Copyright Notice
 Active Call Center End-User License Agreement
 Lucent Text-to-Speech Engine Software License Agreement
 Typographical Conventions
Expand Installation
Expand Introduction
Expand Quick-Start Tutorial
Expand Call Trees
Expand Nodes
Expand VBScript Macros
Expand The Call History
Expand Outbound Calls
Expand Menu Bar Options
Expand Essential How-To's
Expand Advanced How-To's
Expand Example Applications
Expand Telephony Hardware
Expand Lucent Text-to-Speech Engine
Expand RealSpeak (TM) Text-to-Speech Engine
Expand Enterprise Class Telephony
Expand Technical Information
Expand Troubleshooting
 Index
Collapse Glossary of Terms
      Call Tree
      Global Variables
      Local Variables
      memory leak
      Node
      Node Variables
      program folder
      TAPI
      telephony card
      Terminal Node
      VBScript
      voice modem