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Many applications require that certain files are either uploaded or downloaded from the Internet. Fortunately, it is relatively easy to use Active Call Center with the Windows FTP utility.
One common application of integrating Active Call Center with FTP involves having recorded audio files made available for on-line playback. The Voice to FTP example in the Examples folder contains a complete demonstration of uploading recorded audio files via FTP (may not work on Windows 98).
Although the complete VBScript is too long to include in the manual, the basic steps are as follows:
Create a text file script that will be used by the Windows FTP.EXE application.
Populate the text file with instructions for the specific website and file.
Execute the FTP.EXE application using the Run method of the WScript.Shell object.
Validate the results by reviewing the output log.