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Active Call Center Professional Features

Our baseline Active Call Center product is an ideal solution for small to medium size call centers handling up to several hundred calls per day.

For larger call center applications, we offer Active Call Center Professional. Active Call Center Professional is a server grade application designed specifically for an enterprise class deployment.

Active Call Center Professional offers the following features:

Active Call Center Professional has the following limitations:

Suggestions for Using Active Call Center Professional

Active Call Center Professional performance can be maximized by following a few simple guidelines:

See Also

Meeting Reliability Targets with Active Call Center

Maximizing the Computer's Uptime

Maximizing Uptime for Telephony Hardware

Maximizing Operating System Uptime

Maximizing the Active Call Center Software's Uptime

Test Active Call Center's Reliability