Active Call Center can be used to deploy reliable, scalable telephony systems. For a thorough discussion on these topics, refer to the chapter on Enterprise Class Telephony.
See Also
Essential How-To's
How to Set the Software to Answer Phone Calls
How to Play Wave Sound Files
How to Record Audio from Callers
How to Perform Conditional Call Processing
How to Accept Different Types of Responses
How to Retrieve and Use Caller ID Information
How to Make Outbound Calls
How to Enable Multiple Lines
