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Programmers will be happy to know that outbound dialing can also be started by directly calling the Active Call Center API. Although we strongly recommend that developers use the included COM object, we do offer a direct API to outbound dialing features as well.
The primary difference between using the COM object and dialing through the API is that the API function calls do not show any user interface elements. A secondary difference is that the API function calls do not return until the outbound dialing has completed. This feature may be useful for certain applications that require special processing after each call.
API features are not supported by technical support, but documentation is available in the section on the Active Call Center API.