Content from Existing Files

Virtual community content services allow callers to create new content and replay existing content. Examples of such services include:

• Classified ads.
• Telephone Personals.
• Telephony equivalent of internet message boards.

Use Active Call Center to create a virtual community where callers can leave messages that other callers can dial in and hear.

The essential principles used are:

• Use Record variables to record and save audio data from callers.
• Use the SaveFileAfterRecord variable to save recorded audio to wave files.
• Collect touch tone information from callers to qualify the content delivered.
• Use SpeakWave variables to deliver the recorded audio data to callers.