Previous Topic

Next Topic

Book Contents

Book Index

Home Page

Initiating Outbound Calls from MS-DOS Applications

Outbound calls can be initiated from MS-DOS applications that run under Windows by using command line options that initiate outbound dialing.

Sample command line syntax for starting outbound dialing is as follows:

"C:\Program Files\Active Call Center\Active Call Center.exe" "C:\Program Files\Active Call Center\MyCallTree.acc" "C:\My Documents\Phone List.txt" -1 -d

The name of the executable file is followed by the name of the Call Tree in quotation marks. The second parameter is the name of a text file that contains a list of phone numbers to dial, one phone number per line. The next parameter indicates the line number to use for outbound dialing: in this case "-1" indicates line 1, "-2" would indicate line 2, etc. "-d" at the end of the command indicates that the software should perform outbound dialing.

Create a text file of phone numbers for use with this feature using Windows Notepad.

Note that using this dialing feature will not actually show the Active Call Center program window: dialing is transparently accomplished through the outbound dialing COM object.

Another way to accomplish outbound dialing from MS-DOS applications is by using the included ACCMultiOutbound component, which is primarily used to do outbound calls on multiple lines simultaneously. For a discussion of this component and its use, refer to the section on Dialing Out on Multiple Lines Simultaneously.

See Also

Initiating Outbound Calls

Initiating Calls from the User Interface

Initiating Outbound Calls from Third Party Applications

Initiating Outbound Calls from Inbound Calls

Initiating Outbound Dialing Directly via Active Call Center API