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How to Record Audio from Callers

Record audio from callers at a Node by setting the Record or RecordWave variables in the VBScript Macro at that Node. For an example that shows how to record audio, refer to the Quick-Start Tutorial steps 5 and 6. For more information on recording audio, refer to the section on Record variables.

Example

Create a Call Tree that is used to record audio in about one minute:

From the menu bar, choose File ... New Call Tree and create a new Call Tree.

Click on the Answer_Phone Node (the purple phone icon).

When the Edit Node window appears, check the box marked Don't Ask a Question at this Node.

Click over to the VBScript Macro tab.

Set the macro to the following:

Record = "Please leave a message at the beep."

Press Click here when finished to close the Edit Node window.

From the menu bar, choose Phone Calls ... Simulate Calls to test the Call Tree.

See Also

Essential How-To's

How to Set the Software to Answer Phone Calls

How to Play Wave Sound Files

How to Perform Conditional Call Processing

How to Accept Different Types of Responses

How to Retrieve and Use Caller ID Information

How to Make Outbound Calls

How to Enable Multiple Lines

How to Build a Reliable, Scalable Telephony System