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Problem |
Possible Causes |
Possible Solutions |
Setup fails in Windows NT. |
Windows NT users not logged on as administrator during install. |
Log off and log on as Administrator |
Setup program ends indicating installation is incomplete, that files are in use, or with an "unable to register" files error message. |
Some files could not be installed successfully. Usually these are files that are already present on your system. |
In some cases no corrective action is required - the software will run once the computer is rebooted. In other situations you should reboot, close all open programs, and try reinstalling. |
"Error 429: ActiveX component can't create object." when running Active Call Center first time. |
DAO data access components were not properly installed. They may have been in use during installation. |
Try closing all applications, even those in the system tray, and reinstalling. This error is almost always caused by some application that is directly or indirectly using the DAO libraries. |