Previous Topic

Next Topic

Book Contents

Book Index

Home Page

Typographical Conventions

Before you start using this guide, it is important to understand the terms and typographical conventions used in the documentation.

For more information on specialized terms used in the documentation, see the Glossary at the end of this document.

The following kinds of formatting in the text identify special information.

Formatting convention

Type of Information

Triangular Bullet()

Step-by-step procedures. You can follow these instructions to complete a specific task.

Special Bold

Items you must select, such as menu options, command buttons, or items in a list.

Emphasis

Use to emphasize the importance of a point or for variable expressions such as parameters.

CAPITALS

Names of keys on the keyboard. for example, SHIFT, CTRL, or ALT.

KEY+KEY

Key combinations for which the user must press and hold down one key and then press another, for example, CTRL+P, or ALT+F4.

See Also

Copyright Notice

Active Call Center End-User License Agreement

Lucent Text-to-Speech Engine Software License Agreement

Installation

Introduction

Quick-Start Tutorial

Call Trees

Nodes

VBScript Macros

The Call History

Outbound Calls

Menu Bar Options

Essential How-To's

Advanced How-To's

Example Applications

Telephony Hardware

Lucent Text-to-Speech Engine

RealSpeak (TM) Text-to-Speech Engine

Enterprise Class Telephony

Technical Information

Troubleshooting

Index

Index