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The Power Dialer COM object for Active Call Center Professional provides efficient, reliable, and scalable multi-line outbound dialing to features to virtually any application.  Unlike robotic dialers that can only deliver information and perhaps analyze responses, Active Call Center's rich Call Tree scripting capabilities allow developers to create outbound dialing solutions that are completely integrated with their existing software, data, and networks.  Click here to purchase the Power Dialer add-on.

Reliable Integration with Existing Applications

The architecture of the Power Dialer COM object allows it to be efficiently instantiated simultaneously from many applications or many times from the same application. The unique design of the Power Dialer COM object minimizes the chances of crashing the application that calls it: in the unlikely event the dialer object does encounter an error, that error is most likely to leave the rest of the system applications intact.

Efficient, Reliable Operation

Call requests that are pushed to the COM object are executed with minimal delay and extremely efficient resource use. These key design features make the Power Dialer COM object an ideal choice for any application that requires large-scale multi-line dialing capability.

Coexisting Inbound and Outbound Call Sessions 

The Power Dialer COM object works nicely even when an Active Call Center Call Monitoring session is answering inbound calls. This allows for multi-line inbound and outbound telephony solutions on the same system.

Hardware Requirements

The Power Dialer is designed to be used with telephony hardware such as Brooktrout or Dialogic.  Voice modem users should use the single line Outbound Dialing COM object instead.

Pricing 

The Power Dialer COM object is available as an optional add-on component to Active Call Center Professional for $100 per line.  Please send us an inquiry using this form to purchase the Power Dialer add-on.

 

Last Updated ( Saturday, 20 January 2007 )
 
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