Active Call Center comes in two versions: Standard and Professional. The Standard version is perfect for a small IVR system of up to five lines that is expected to handle less than 100 calls per day. For systems that require high availability under heavier call loads, Active Call Center Professional is the best choice.

Since hardware selection, installation, and configuration are usually the most difficult part of an Active Call Center installation, we strongly advise new customers to consider one of our bundled hardware and software solutions.